How to use iFixediT
Pick the account type you signed up with. Each guide follows the app in the order you will meet it, and links to the other two so you can see how the whole service fits together.
Customer
Get help from Fixie or a person, and keep your computers looked after
Read the customer guideRemote supportRemote support agent
Help customers by chat or call from wherever you are
Read the remote support agent guideOn-site visits, opening area by areaOn-site technician
Take on-site visits near you at a fixed job price, as visits open
Read the on-site technician guideHow the three roles fit together
A customer asks Fixie first. On a paid plan, they can then talk to a remote support agent by chat or call. If the problem needs hands on the device, a technician visit is the next step: on-site visits are coming soon and open area by area. Everyone talks through the app.
Use iFixediT on the web at app.ifixedit.io, or in the Mac app from ifixedit.io/download. The Windows, iPhone and Android apps are coming soon.